PhantomSupply FAQs

What does PhantomSupply sell?

We sell fitness gear, workout accessories, recovery products, and practical equipment for home and everyday training.

Where do you ship?

We currently ship to South Africa and the United States only.

How much does shipping cost?

Delivery is free to South Africa and the United States.

How long does delivery take?

United States orders usually arrive within 5-10 business days. South Africa orders usually arrive within 7-14 business days. Orders are generally processed within 1-3 business days before dispatch.

Can I return my order?

Yes. You may request a return within 14 days of receiving your order. Items must be unused, in their original condition, and in original packaging. Please contact us before sending anything back.

What if my item arrives damaged or incorrect?

Contact us within 7 days of delivery at mapailakatlego61@gmail.com and include your order number and photos. We will arrange a replacement or refund at no extra cost.

Can I cancel my order?

Orders may be cancelled within 24 hours of placement. Contact us as soon as possible because orders may enter processing after that time.

How do I track my order?

Tracking details are sent by email after your order ships. You can also visit our Track Order page.

How can I contact you?

Email mapailakatlego61@gmail.com or call +27 78 339 9765. We aim to reply within 1-2 business days.