Shipping policy

SHIPPING POLICY

WHERE WE SHIP

PhantomSupply currently ships to South Africa and the United States only. We do not currently offer international shipping to other countries.

SHIPPING COST

Delivery is free for all orders shipped to South Africa and the United States.

ORDER PROCESSING

Orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays are processed on the next business day.

ESTIMATED DELIVERY TIMES

United States: 5–10 business days after dispatch.

South Africa: 7–14 business days after dispatch.

Delivery times are estimates and may be affected by carrier delays, public holidays, or other circumstances outside our control.

TRACKING

Once your order has shipped, you will receive an email with tracking information. Please allow 1–3 business days after dispatch for tracking updates to appear.

If you have not received tracking information or your order is delayed, contact us with your order number.

INCORRECT ADDRESS

Customers are responsible for providing a complete and accurate delivery address. PhantomSupply cannot be held responsible for delays or failed delivery caused by an incorrect or incomplete address.

CONTACT

Email: mapailakatlego61@gmail.com

Phone: +27 78 339 9765